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Question

Moving files from Education to a Enterprise account

  • August 19, 2025
  • 2 replies
  • 17 views

Sonia10

Hi,

I am trying to move files and projects into an Enterprise account with different workspaces and teams.

Is there a way to do this as I have tried to move file and even though there is edit access on the files it is not working.
Thanks

2 replies

ksn
Figmate
  • Community Support
  • August 19, 2025

Hey ​@Sonia10! Based off of your initial post, I’m not quite sure, since there are a lot of factors that need to be considered.

You mentioned you have an enterprise account -- are you trying to move an older account, and then into a new account that’s been upgraded to Enterprise? Apologies if I misunderstood.

However: when it comes to file/project/teams movement or changes, our support team will need to intervene. It looks like you were able to file a ticket with us already, and I boosted the priority. Someone should be in touch with you shortly!


Sonia10
  • Author
  • New Member
  • August 20, 2025

Thanks for the reply. Someone from support has been in touch so thanks so much for assisting this.