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Hi,

Unfortunately i have updated the app version, and now can’t access is, because my macOS version does not support it. because of that, I am trying to work via my browser.

there is a missing font alert popping.

the thing is, that when i was working on the desktop app, on the same computer, the font was available, and on the browser it is not.

i have no collaborators on this project, therefore there is no issue of older or newer versions of the font.

I have checked the font book, and the font is installed and validated.


on the font replacement window, it doesn’t recognize any of my “regular” fonts installed on my computer, but only google fonts.


It is very frustrating not being able to work, not on the desktop app (because of version update problems), and not on the browser (because of font problems).

any suggestions?

Hi there,


Thanks for reaching out. Have you installed a font installer for the web app? If you use Figma in your web browser, you need to install the Figma installer, otherwise known as the font helper, before you can add your own font to Figma Design files. You can check here on the help center article:


Figma Learn - Help Center

If the issue persists, please feel free to let us know!


Thanks,

Toku

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