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StreamSim
StreamSim
New Member
March 3, 2025
Question

Merging two accounts into one

  • March 3, 2025
  • 3 replies
  • 592 views

I have two accounts, one where I mainly work at xyz@xyz.pl and the other abc@abc.eu. I would like to transfer all projects from the xyz@xyz.pl account to the abc@abc.eu account and delete xyz@xyz.pl. How can I do this? I care about this very much because soon I will not have access to the xyz@xyz.pl account.

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    3 replies

    ksn
    Figmate
    ksn
    Community Support
    April 25, 2025

    Hey ​@StreamSim - my apologies that this reply was so late. I see you may have emailed into support, and were referred over our direction.

     

    Were you able to accomplish the transfers and account changes you were wanting? If not, please PM me and I’ll get you some assistance.

    akankshapatil.design
    akankshapatil.design
    New Member
    May 22, 2025

    I ran into the exact same issue, ​@StreamSim ​@ksn could you please guide me on how to resolve this issue ?

    The only difference in my situation is the old email account has already been deleted with me knowing. :( 

    StreamSim
    StreamSimAuthor
    New Member
    May 25, 2025

    Yes, I solved the problem. My way was to download the *.fig projects locally from the donor's figma account, then upload them to the recipient's account, then delete them from the donor's account. I had to do it manually, but it worked.

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