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Figma file data is gone. It was fine until last November, but when I go in now, the data is rolled back to the state I was working in last June. The history back also goes back to June. I think there is a problem with the file. It is important data, so I really want to get it back. Can you tell me why?

 

(It looks like not only one file but the other two files were rolled back as well. I think there may be a problem with the account itself.)

Hi ​@Nia kim 

 

I'm sorry to hear you're having issues with the file data. I checked our internal system, and I see you've already been in touch with our support team—which is great. 

Please continue your conversation with them, and I hope you'll be able to pinpoint the cause of the problem.
 

Thanks,

Toku

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