Lost figma file

Hey @1246087845 , sorry to hear you are also having issue with your file. I’ve created a support ticket on your behalf (ticket number: #1177215). You can check your inbox, you should have received my message by mail.

Please also mention the URL of the file directly by mail so the support team can investigate it. Thank you!

please recover my figma file 

lost my 2,3 files how i can recover them

Hey ​@Abdullah Tariq and ​@Akash Gupta! I’m really sorry to hear that you’ve lost your files—I know how frustrating that must be. Let’s try a few steps to see if we can recover them.

First, please check:

• If the file is in your Deleted folder (Go to Drafts > Click Deleted). If it’s there, right-click to restore it.
• If a teammate who had access to the file may have moved it.
• That you’re logged into the correct Figma account—try switching accounts from the top-right or top-left corner of the file browser.

A few more things to check:

1.  Could you confirm if these files were drafts? 

   For users on a Starter or Professional team, we’ve relocated where your drafts live. You’ve been asked to move your drafts into a team space.
   Just to clarify, with the recent change we made, the contents of the side bar view will now depend on the team you’ve selected in the drop down.
    

2. Can you check the team picker in the sidebar to see if the missing files are in another team space?

   

   
   
   
   
   
   
   
   
   
    

3. Check in the Deleted section of your Drafts to Move folder.
    

4. Do you have any file links for these drafts? You might find them in:

• Your web browser history
• Past conversations where you shared the file
• The File > Recently Closed menu in the desktop app

If you can provide the URLs for the missing drafts, that would really help us investigate further. Let me know what you find, and I’ll do my best to get this sorted for you both!

hi ​@Gayani_S , 

Sorry but can’t see files in any teams or any where , But i have links of pages. Please help me to recover.

thanks

Hey ​@Abdullah Tariq and ​@Akash Gupta! I’m really sorry to hear that you’ve lost your files—I know how frustrating that must be. Let’s try a few steps to see if we can recover them.

First, please check:

• If the file is in your Deleted folder (Go to Drafts > Click Deleted). If it’s there, right-click to restore it.
• If a teammate who had access to the file may have moved it.
• That you’re logged into the correct Figma account—try switching accounts from the top-right or top-left corner of the file browser.

A few more things to check:

1.  Could you confirm if these files were drafts? 

   For users on a Starter or Professional team, we’ve relocated where your drafts live. You’ve been asked to move your drafts into a team space.
   Just to clarify, with the recent change we made, the contents of the side bar view will now depend on the team you’ve selected in the drop down.
    

2. Can you check the team picker in the sidebar to see if the missing files are in another team space?

   

   
   
   
   
   
   
   
   
   
    

3. Check in the Deleted section of your Drafts to Move folder.
    

 

 

 

 

 

 

 

4. Do you have any file links for these drafts? You might find them in:

• Your web browser history
• Past conversations where you shared the file
• The File > Recently Closed menu in the desktop app

If you can provide the URLs for the missing drafts, that would really help us investigate further. Let me know what you find, and I’ll do my best to get this sorted for you both!

Hi, I lost access to my file as well and none of above tips work.

I have a link to the file, can share it in PM. I’m the owner of the file.

When I click on the link i have
 

I have created a request but no answer from Figma team :(

Hey ​@wm88! I found your support ticket (Ticket number #1264451) and checked the file link from your ticket. It looks like your draft has been deleted. When a file is deleted, it usually moves to the Deleted section of your Drafts. Could you please check there to see if it’s available? From there, you should be able to restore it.

Let me know if you have any trouble finding it or if there's anything else I can assist with. I’m happy to help!

Hello, I need access to a Figma file that I believe was last edited in early 2023. It may have been owned originally by an ex-member of our team, but we all had access to it & now none of us can find it. It’s not in my “deleted” or “drafts” & nothing comes up when I search for it. 

This is the only link I have: https://www.figma.com/file/m1a40KKRWCDLD4FYvcy0ED/happydragons-mobile-app?node-id=1289:157074

It’s very important that we recover this file if possible, it has hundreds of hours of work in it & we need it to continue the project. I submitted 2 support tickets with no response yet (1318764 and 1328265)

Hi ​@Jenna0606 

Thanks for the post. It seems our support team replied to you regarding ticket #1328265 on Friday. Could you please check your inbox or spam folder if you can't find the email? 

Thanks for your understanding.

Toku