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I have a big issue.

I’m on a professional plan and have a draft file that contains a lot of components and styles. And when I logged in today and opened the file 90% of the styles were gone. In addition, I lost several drafts that I cannot access since I do not have permissions being the author of them. What should I do now? It’s too much manual work to restore what I had there.

Hello @Vered, Thank you for bringing this to our attention!


It seems like this situation shouldn’t have occurred, so our support team may need to take a closer look.


I noticed that you have already submitted a ticket about this issue, and I appreciate your proactive approach. Our support team is currently looking into this matter, so please be patient while they respond.

Your ticket number is #1030944 for your reference.


Thank you for your assistance!

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