We are using a Figma Professional plan.
The email associated with the account was deleted and later recreated with the same address and domain (sergio.mendez@servifacil.com.mx)
The account still exists, but password reset emails are not being received.
We need assistance recovering access or migrating the files to another account.
Question
Lost access to my previous Figma account (urgent) and
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Hi
I took a look at your email address associated with your forum account, and it looks like support was able to help you out on ticket #1688208.
If you have any further questions or concerns, please feel free to reply to support directly via email.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.