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I seem to have lost access to files that I own and am now being asked to request access.

I’m not sure if it’s related but the email behind my google account was changed some time ago. I haven’t accessed the files in a couple of months but now they don’t seem to be accessible at all.

Hi there,


Sorry to hear what is happening to your account. Since our support team needs to investigate with your account information, could you reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new? Please make sure you use the email associated with your Figma account. If you know the link URL, please include it when filing a case.


Thanks,

Toku

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