I seem to have lost access to files that I own and am now being asked to request access.
I’m not sure if it’s related but the email behind my google account was changed some time ago. I haven’t accessed the files in a couple of months but now they don’t seem to be accessible at all.
Question
Lost access to files - potentially after email linked to Google account changed
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Hi there,
Sorry to hear what is happening to your account. Since our support team needs to investigate with your account information, could you reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new? Please make sure you use the email associated with your Figma account. If you know the link URL, please include it when filing a case.
Thanks,
Toku
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