I am no longer able to access I file I created. I have the URL but I simply get a ‘request access’ screen and when requesting access I get no email. I’ve tried with all Figma accounts I have access to, but none of them has access. I can provide the URL of the file if necessary.
Hey
Sorry to hear you are having issue with your file. This looks odd you don’t have access to the file you have created! I see in the backend you have already reached out to the support team with the URL of the file. I have escalated it internally so they can take a closer look at it.
For reference, your ticket number is: 1390409.
Thanks for your patience in the meantime
UPDATE: I see in the backend that our support team was able to locate your file. It appears that your file is associated with an Organization so you would need to reach out to the Figma admin for that company.
Please continue the conversation directly with the support team for further assistance. I am closing the topic here. Thanks!
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