Hey Figma community 👋
I'm visualizing 7 levels of customer journey design (think: intent → execution, each level building on the last). Right now it lives in a horizontal format and it's... a lot of scrolling. Not ideal for stakeholders trying to actually absorb it.
To be clear — this isn't an interactive prototype. It's a static design artifact that needs to communicate layered complexity clearly and beautifully.
Here's my challenge:
• 7 distinct levels, each with a name, focus, definition, and output
• They're sequential AND interdependent
• I want people to grasp the full picture AND be able to zoom into a single level
Ideas I've been considering:
• Accordion-style sections within a frame
• Nested frames or expandable component cards
• A radial/layered diagram instead of a linear table
• Progressive disclosure using overlapping cards
Has anyone tackled multi-level frameworks in Figma in a way that feels clean and digestible without losing the structure? Would love to see examples or hear how you approached it.
Thanks!
