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Pie_Developers
Pie_Developers
September 9, 2024
Question

lock account

  • September 9, 2024
  • 1 reply
  • 124 views

lock Account.
Recently i purchased Figma account for my personal use, now after 1 month my account is showing locked, can you reopen the account?

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1 reply

Celine_
Figmate
Celine_
Community Support
September 9, 2024

Hi there! Sorry to hear that you are having issue with your account. Have you received an error message?
This usually happens because there is a problem with the subscription setup for your team plan or an issue with payment. I recommend you to reach out directly to the support team so they can investigate the root cause of your issue and help you. Please fill out this form: here Be sure to use your Figma email account, thank you!

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