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Emily25
Emily25
April 4, 2024
Solved

Issue with .png transparent backgrounds

  • April 4, 2024
  • 24 replies
  • 13210 views

I’m having the same issue! Confirmed that the PNG has a transparent background, every time I import it (either through importing media or just dragging the file) it has a white background instead of transparent.

    This topic has been closed for replies.
    Best answer by ksn

    @Kayla7 I think this may be because transparency isn’t persisting when pasted into other programs – this may be a bit unorthodox, but can you try converting the .png file you have > pdf?

    Then try dropping that export into FigJam. Curious to see if that will work for you.

    24 replies

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    Christine_Restivo
    Christine_Restivo
    October 21, 2024

    Thank you! This worked! However, now I have a different problem. The PNG image that is an off white color is now no longer showing up at full opacity when I use the multiply blend mode. The background does disappear, but the logomark is also now blended and doesn’t show up very well. What am I doing wrong?

    Meghan_Dedrick
    Meghan_Dedrick
    November 14, 2024

    I know this is old news however, I found having the same issue. I did resolve myself, by trying things. I made a symbol in the quick actions (Illustrator) and this seemed to rectify the white background. BUT…clicking the image border worked like a charm;-)

    soufiane.lahlou
    soufiane.lahlou
    New Member
    January 22, 2025

    I had the same issue today and I use the Desktop app on my Macbook Pro 14".
    → I was editing my FigJam files on my iPad Pro M4
    … I kept getting the background on my transparent image.

    Solution:

    • Copy & Paste your PNG to a Design file → My PNG now retains the transparent BG.
    • Now Copy the image from the Design file and past it inside the FigJam and you the PNG should retain the transparent BG.

    I hope this helps!

    Thank you, it worked, great workaround.

    Mp Am
    Mp Am
    New Member
    March 9, 2025

    I’m having the same issue! Confirmed that the PNG has a transparent background, every time I import it (either through importing media or just dragging the file) it has a white background instead of transparent.

    Come check out pngspace.net—the best place to find high-quality PNG images with transparent backgrounds. Whether you're a designer, marketer, or content creator, we've got a vast collection of PNGs just for you! 🚀🎨

    Explore now: pngspace.net

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