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I was trying to clean up a file and move some older stuff to an “archive” file. I accidentally used cmd + x and cut the frames I wanted to move. Now when I try to paste them, Figma hangs for a minute, then the frames all show up as if the paste worked, Figma is unresponsive for a moment — then I get an “Open this file in recovery mode” modal, and when I do so all the pasted content disappears.

You can see it in action here: https://monosnap.com/file/3VMxNwbMXEoFAkDcUNR2JH7t4jcmUQ

I can’t seem to get around this. I’ve tried the desktop app and multiple browsers. I’ve tried using a new file, restarting Figma, and wiggling my nose in every direction during the paste…

Any idea how I can get these frames out of my clipboard and back into Figma? Is there some way I can paste the data into another app and attempt to break it up into multiple pastes? It’s not even THAT much stuff, but I guess it’s just a teeny bit over the line for what Figma can handle.

Any advice would be greatly appreciated!

Did you try to restore a previous version of the file and then move frames in small fractions to new pages/files?


Hi ​@Nick Pierno 

 

It looks really slow and sorry to face this issue. Adding to ​@giliard ‘s comment, please troubleshooting steps below:

  • Close any Figma tabs you're not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

The memory is not high usage, so the reducing memory usage tips might not work for this. 

If the issue persists, could you file a performance report via this link: http://figma.bot/submitreport?

 

Thanks for your patience

Toku


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