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Hi, in the last day or two I’ve noticed that some of my images have disappeared from my designs. All images are PNGs and when i try to reupload them I get the “Invalid image or thumbnail is removed” message. Now I would be OK with this if it happened to every PNG as then it may be a location issue but some of the same PNGs are showing in other frames? There doesn’t seem to any logic to it, some of them are showing, some of them are not and it wont let me reupload the PNG?! Any ideas?

Hi there,


Thanks fore the post! The most common reason you’ll see an “An invalid image or thumbnail was removed” error message is if there’s an image in the elements you’re copying that isn’t able to be pasted because it’s ‘invalid’ or corrupted in some way.


For the images that aren’t pasting over, can you try the following:



  1. In the original file select the image

  2. In the dev mode panel, open CSS view

  3. Use the ‘File name’ link to open the source image in a new browser tab

  4. If the image loads there, right click to copy and paste or save and insert it into your new file.


I hope it helps but please let us know how that works!


Thanks,

Toku

Hi @y_toku

I was able to do it till 3rd step, but during 4th step when I pasted it in my file, some invisible text was pasted. And I know it was a text since it is showing in the layers panel that it is a text. What to do?

Hi there,


Could you try the troubleshooting below?



  • Close any Figma tabs you’re not using

  • Browser : Force-quit and open Figma in a new browser window.

  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.


If the issue persists, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

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