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Ilia_Tur
Aug 26, 2024 5:37 PM UTC
Question

Infinite file loading

I try to open this file first on the desktop version, then download the app, but the same endless download happens.

Already tried logging in from different accounts, reinstalled the app 2 times. Still doesn’t want to download.

Is there any solution?

I have attached the file below

Figma – 26 Aug 24

Source: https://www.figma.com/community/file/1342906900898425723/telegram-ios-ui-kit


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7 replies

ksn
Figmate
Community Support
Aug 26, 2024 10:14 PM UTC

Hey @Ilia_Tur - sorry for the trouble. I went in to test this myself, and I didn’t run into any issues with opening that particular community resource in Figma (it loaded + opened as expected).

It looks like this happens for you on both the desktop app and Chrome browser specifically – are you by chance using a VPN of any type?

If not, can you verify a couple of things for me?

-Does this happen on Safari as well? I’m sensing there may be something going on your computer, and want to see if the file still doesn’t open there.

-Is it just this resource that doesn’t load? Do all other files you have, or any other resource files, open properly?

Let me know.

Ilia_Tur
Ilia_TurAuthor
Aug 27, 2024 10:42 AM UTC

Yeah, I’ve actually tried disabling my vpn many times and even deleted it, still nothing changes.

In my experience only this file started behaving like this - I created copies of it - but also without result

Figma – 26 Aug 24
Ilia_Tur
Ilia_TurAuthor
Aug 27, 2024 10:43 AM UTC

On Safari as well the same loading

Ilia_Tur
Ilia_TurAuthor
Aug 27, 2024 10:43 AM UTC

I’ve just tried some more files to open - the same loading (but not all…) so strange

https://www.figma.com/design/2v6ChzVHMCyDea2hD6HAgU/tg?t=u9CxXleM2fGGCHsi-0 (cannot open)

Ilia_Tur
Ilia_TurAuthor
Aug 27, 2024 10:43 AM UTC

Oooh - it’s solved - something was entered into the console in mac

ksn
Figmate
Community Support
Aug 27, 2024 2:44 PM UTC

Interesting! Can you give me more info on what was entered into the console? I’ll keep that info in mind just in case I see someone else come across this.

Ilia_Tur
Ilia_TurAuthor
Aug 27, 2024 5:54 PM UTC

Sure, my terminal was working while i was reinstalling - so i just stopped all the windows in terminal and the loading has gone