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SA_Marketing
SA_Marketing
October 23, 2024
Question

If I re-upgrade my plan, will those files reappear?

  • October 23, 2024
  • 1 reply
  • 59 views

Hi there, I am in the same boat. My professional plan already expired and I lost a few Design boards that are critical to upcoming campaigns (in less than 2 weeks). If I re-upgrade my plan, will those files reappear?

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1 reply

Figmate
Junko3
Figmate
October 24, 2024

Hi there, Thanks for reaching out about this! I appreciate you sharing the situation with us.

The content of your comment seems slightly different from the thread you posted it in, I went ahead and created a new topic for us to focus on.

I see that you are already in communication with our support specialist regarding this issue via ticket.
It appears that our support team has offered some suggested options in response to your ticket, so please make sure to review them. If you have any more questions, feel free to reply directly to our specialist.

Thanks once again for reaching out!
Your communication is greatly appreciated.

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