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Gita
February 14, 2024
Question

I worked in the project, and today it shows that I was thrown out and I am anonymous there without rights. I'm trying to log in by email, it says that such an account already exists and won't let me log in

I worked in the project, and today it shows that I was thrown out and I am anonymous there without rights. I’m trying to log in by email, it says that such an account already exists and won’t let me log in.

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1 reply

Gayani_S
Figmate
Gayani_S
Community Support
February 22, 2024

Hey @Gita, apologies for the delayed response! Unfortunately I’ve missed this post. I’ve created a support ticket on your behalf as this is an account related issue. You ticket number is #929669, for reference. Someone from support should be in touch with you soon.

Are you seeing this on the browser and the desktop app?

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