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Question

I want to downgrade my team from figma education to starter.

  • May 17, 2026
  • 1 reply
  • 19 views

민아-

I want to downgrade my team from figma education to starter.

I upgraded my team to Education, but some of my team members can't authenticate Figma Education, so I need to downgrade it.

1 reply

Celyn_L
Figmate
  • Figmate
  • May 18, 2026

Hi ​@민아-, Celyn from Figma Community Support here.

Thanks for reaching out. I understand that you’d like to downgrade your team from the Education plan back to the Starter plan, as some of your team members are currently unable to authenticate for Figma Education.

At the moment, there isn’t a user-facing option to make this change directly. To help with this, I’ve gone ahead and created a support ticket on your behalf so our team can take a closer look and assist further. Your ticket number is #1907170.

Someone from the team will be in touch with you shortly, so please keep an eye on your inbox. Appreciate your patience in the meantime!