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Question

I need some help for upgrading my team

  • February 28, 2024
  • 2 replies
  • 164 views

I am already on a Pro account and have my own team, now I want to get the some of my teammate upgraded to Annual Payments Pro, what do I need to do? Is it upgraded by me, the team owner, or is it upgraded independently by their respective accounts?

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2 replies

ksn
Figmate
  • Community Support
  • February 29, 2024

@YiuKwan I’d highly recommend reaching out to our support team for help with this. What you’ll need to do will be dependent on knowing your exact situation and Figma environment. We won’t be able to assist with any billing via the forum.

Please reach out here, and someone will reach out as soon as possible: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=9707134248215


  • Author
  • March 1, 2024

Got it, thanks a lot!