I need some help for upgrading my team

Question

I am already on a Pro account and have my own team, now I want to get the some of my teammate upgraded to Annual Payments Pro, what do I need to do? Is it upgraded by me, the team owner, or is it upgraded independently by their respective accounts?

ksn · Answer

@YiuKwan I’d highly recommend reaching out to our support team for help with this. What you’ll need to do will be dependent on knowing your exact situation and Figma environment. We won’t be able to assist with any billing via the forum.

Please reach out here, and someone will reach out as soon as possible: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=9707134248215

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