Skip to main content

I canceled my subscription, but I got a text message today in US dollars.

I also inquired in advance by e-mail, and I also sent data on the cancellation of the subscription by

e-mail. I definitely canceled the subscription, but the payment was made.

I didn't even use pygma after canceling my subscription. I'd like a refund, please.

Hello ​@Jeon - sorry for any confusion or mixup with your charges. Unfortunately, I’m unable to help with account or billing related issues on the forum (for both security and privacy reasons).

I did notice that you had a ticket file with our support team. I was able to escalate that ticket, and someone should be responding as soon as possible. Thank you for your patience!

Reply


Terms & ConditionsCookie settings