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yuki.t
New Member
September 28, 2026
Solved

I haven't received a response from the Sales Department regarding the purchase of the Enterprise Plan.

  • September 28, 2026
  • 2 replies
  • 38 views

I am looking to sign up for the Enterprise Plan and have contacted the sales team twice via the inquiry form, but unfortunately, I have not received any response so far.

I would greatly appreciate your assistance in helping me get in touch with a sales representative.

It would be helpful if a Figmate representative could reach out to the sales team on my behalf. Thank you in advance!

    Best answer by Celine_
     

    Hey yuki.t, Celine from the Community Support team at Figma here 👋 Thanks for reaching out, and sorry you haven’t heard back after submitting the Sales inquiry form.

    I’ve escalated your request internally and flagged it with the appropriate team so they can help connect you with a Sales representative regarding the Enterprise plan.

    Our team is looking into this, and we’ll make sure your request gets to the right place. Thanks for your patience in the meantime!

    2 replies

    Celine_
    Figmate
    Celine_Solution
    Community Support
    September 28, 2026
     

    Hey yuki.t, Celine from the Community Support team at Figma here 👋 Thanks for reaching out, and sorry you haven’t heard back after submitting the Sales inquiry form.

    I’ve escalated your request internally and flagged it with the appropriate team so they can help connect you with a Sales representative regarding the Enterprise plan.

    Our team is looking into this, and we’ll make sure your request gets to the right place. Thanks for your patience in the meantime!

    yuki.t
    yuki.tAuthor
    New Member
    September 28, 2026

    Hi Celine,

    Thank you for getting back to me and for looking into this. I appreciate you flagging my request with the Sales team.

    I look forward to discussing the Enterprise plan further with them. Thanks again for your support.