I cant add text anywhere in FigJam, online or on the app. If I paste in text it works, but I can-t type.
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Hey @Emelia_Beeson , this looks buggy! Is it happening on browser, desktop app or both? Does the issue occurs in a specific file or any files?
To help troubleshoot, I’d recommend trying any of the following steps to see if it helps:
- Completely close your web browser or desktop app (force-quit, then restart it)
- Restart your computer
- If you’re using the desktop app, try clearing the cache (please check how to do it in this article: here).
- Try connecting to another network, such as a mobile hotspot
If this still doesn’t help, please reach out to the support team directly: https://help.figma.com/hc/en-us/requests/new Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com as an Editor, so we can try to replicate on our end.
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