Skip to main content
박동민
New Member
April 29, 2026
Question

I can't log in.

  • April 29, 2026
  • 3 replies
  • 45 views

I can no longer use the email address I used for my Figma account. When I try to log in, it asks me to enter a code sent to my email, so I cannot log in at all. What should I do?

    3 replies

    Celyn_L
    Figmate
    Figmate
    April 29, 2026

    Hi ​@박동민, Celyn from Figma Community Support here.

    Thanks for reaching out, and I’m sorry to hear about the trouble accessing your account. 

    Just to help narrow this down a bit:

    • Are you receiving the login code at all?
    • If yes, what happens when you try entering the code?

    In the meantime, I’ve gone ahead and created a support ticket (#1875554) for you so the team can take a closer look and help recover access to your account.

    Someone will be reaching out via email shortly, so please keep an eye on your inbox, and feel free to reply there with any additional details (including the questions above).

    We’ll work with you to get this sorted 🙏

    박동민
    박동민Author
    New Member
    May 6, 2026

    I have resolved the issue. Thank you.

    Celyn_L
    Figmate
    Figmate
    May 6, 2026

    Great to hear this is resolved ​@박동민, thanks for letting us know!

    Feel free to create a new topic should you need help with anything else 🙌