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Yana Dimova
Yana Dimova
New Member
June 18, 2025
Question

I can't find my figma account

  • June 18, 2025
  • 1 reply
  • 37 views

Hello, I was wondering why I can't  find my figma account - [redacted PII]. I tried to log in and I realized I forgot my password. So I clicked to reset password and in my email there was no link or anything about figma. Do you know why?

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    1 reply

    djv
    Figmate
    djv
    Community Support
    June 18, 2025

    Hi ​@Yana Dimova, thanks for reaching out! 

    I removed your email address from your original message for your privacy. I took a look at the backend, and I can confirm that your reset password email was successfully sent to you this morning at 9:10am PT. 

    Can you please check your inbox and possibly your spam or junk folder to see if the reset password email landed there by mistake? 

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