I can't add pages in my Figjam files

Here’s an example of a file that’s not new. It’s been open for a few months and I’ve invited a few collaborators for feedback and editing. Up in the top, left, it says “pages” but there’s nothing that indicates there’s a way to add a new page so that one would be able to switch between multiple pages while inside a file. So, what’s the point in having this list “Page1” if it’s not like i can create page 2, 3, etc, name them, and link to them, etc.? Either I’m not understanding something, or something’s missing in the UI.
Thx!

Hey @Brian_Posalski1, thanks for the screenshot and sorry for the confusion!

From the file name, I was able to check on the backend that this file is not within a Team associated with an active subscription. Again, pages for FigJam is only available on Professional, Organization, and Enterprise plans.

You will only see the ability to add pages, if the FigJam file is moved into a team within a paid plan.

Hello @dvaliao - this makes sense. If I move this FigJam file into my team account now, though, will everyone who has a link to this file lose that connection? or will the link be maintained, even if i move it?
thank you!

You’re welcome, @Brian_Posalski1!

No one who has a link to the file will lose access. But to be fully transparent, I also advise that you review who has FigJam seats for those currently with editing access to the FigJam file. That way, you won’t be charged for any unexpected new FigJam editors on the paid team.

Note for anyone having this issue, I found that because I have my regular Free team and a company Paid team I’m unable to get the Add Page functionality when creating FigJams in drafts web view. However, I do get the FigJam Add Page feature if I create a FigJam in any of the Paid team projects.

Hope this helps because it took a lot of time to figure out.

For what it’s worth, it’s a little strange that even with EDU accounts, the entire process has you set up a “free Professional plan” so when it states “available on Professional…” this is clearly something that could use a quick update.

+1 to having multiple pages added to FigJam for .edu users!

I can’t add pages. I am not in a K-12 Organization or student team. I am part of a University. I still can’t make pages.

Hi there, sorry for the confusion!

As mentioned above, pages for FigJam is only available for Teams on a Professional, Organization, and Enterprise plans.

Since you are not a member of any paid teams, it is expected that you cannot add pages in FigJam.