Skip to main content
Question

I am charged for my own design seat

  • March 28, 2024
  • 1 reply
  • 106 views

Iecon_Maala

Hi! I am charged for another design seat even though I own it. I’m confused as the other months, I have 0 design seats. I’m only one using it for months. Help please 🙏

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • March 29, 2024

Hi there! This usually happens because there are added seats outside the original annual agreement.

I saw on our backend that you have already reached out to the support team. Our team replied to you, please check your email. For your reference, your ticket number is: 960246. Thank you!