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Question

I accidentally deleted my account and cannot access anything I shared before anymore

  • February 12, 2026
  • 1 reply
  • 21 views

ImaneB

I deleted my account by accident and I lost important projects. I cannot do anything about it apparently but I need help… I never received an email to confirm any deletion nor any link to download data or reverse something. I am completly lost here...

1 reply

Celyn_L
Figmate
  • Figmate
  • February 13, 2026

Hi ​@ImaneB — Celyn from Figma Community Support here.

Thanks for reaching out. I’m really sorry to hear about this — especially given how important these projects are to you.

Our team isn’t able to assist with account management issues here on the forum. However, I took a look and can see that you’ve contacted support under ticket #1744256.

A member of our Product Support team will follow up with you directly once they’ve had a chance to review your request.

In the meantime, please keep an eye on the inbox associated with your Figma account for next steps. We appreciate your patience while this is being looked into.