Hi,
I have not been able to get my prototype hyperlink to function. It works perfectly if I paste it into the URL field, but clicking on the text takes me to an error page that says the prototype doesn’t exist and requesting permissions :\
I have shut down and restarted my macbook, quit and reopened Figma and cleared my cache/cookies without any progress.
Any suggestions?
I am still a Figma novice, so simple explanations are appreciated!
Thank you.
@peggi_jeung1 ack, I understand why this is annoying 😞 In this instance, I think it would be best for our support team to look at the prototype you’re working with to see if they can replicate. This could be happening because of different factors that are unique to your design, so it’s difficult for me to troubleshoot directly, unfortunately.
Please file a ticket here – if you can share edit access to the prototype with support-share@figma.com (you won’t be charged for this), that can help support look into this faster.
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