When i create a link to indesign from Figma and press it, there is a message: Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions.
what could i do?
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Hi @vaso, Thanks for reaching out about this issue. I see that you’ve already filed a ticket regarding this matter, I appreciate your proactiveness!
If possible, please share the problematic link in a reply to your ticket. For your reference, your ticket number is #1029408. This will help our support team to take a closer look.
In the meantime, you might want to double-check the permission settings. You can set the permission to “Anyone - can view,” and make sure you copy the link by clicking “Copy link” in its “Share” modal or “Share this prototype” modal depends on what you want to share. Please check the details here: Share files and prototypes
Hope it helps! If anyone from our community has any additional tips please feel free to share here.
Thanks again for reaching out.
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