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Question

How to restore deleted the community file?

  • November 24, 2023
  • 4 replies
  • 153 views

nabraj_bhattarai

I accidently deleted my community file. The file was used by more than 100 people. So I want to restore that file as before it was. Can someone please help me?

4 replies

Thong_Nguyen

In Drafts section, there is a tab for Deleted file, you can check the images below

image

image


Gayani_S
Figmate
  • Community Support
  • 1965 replies
  • November 24, 2023

Hey Nabraj, please let us know if you’re still having issues to restore your file.


Batis_tech

HI Gayani, I have a problem, trying to restore a deleted draft, I go to the tab, drafts to move, I click on it, and then I click on deleted drafts, I have 19 files, but I want to restore only one of them, when I select and click on the move, it let me chose user or plan, but then once I click to move it shows an error message highlighted in red " An error occurred while processing this file. "


Gayani_S
Figmate
  • Community Support
  • 1965 replies
  • October 4, 2024

Hey @Batis_tech, thanks for reaching out and apologies for the delayed message!
Can you confirm if you had can edit access on the file? If a file’s original project still exists, anyone with can edit access can restore a file.

Also, do you have a URL of the missing file? I can check investigate further. You can search for the link in your browser’s history, or ask collaborators who may have it.


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