Hello,
Education plan was applied to account by mistake.
How to completely remove it?
I have create a ticket, but get reply that I cannot use ticket system because I’m on starter plan.
Thank you
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@Roys Can I ask how you created the ticket? I’m having the same issue and don’t know how to resolve it? Thanks.
Hey @Roys , welcome to the community! I’ve created a new ticket on your behalf, the support team will reply you soon. For your reference, your ticket number is: #1076985. Thanks for your patience in the meantime.
@Yale , please fill out this form to contact the support team: here
Thank you @Celine_Figma
Same here, I get a reply that customers on the starter plan receive support only through the Community Support Forum and Help Center! Please I need to downgrade the Educational plan
Hi @Denis_Salazar , welcome to the community! I’ve opened a support ticket for you: #1198020. Please check your inbox and continue the conversation via email for assistance. Thank you!
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