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Question

How to remove Edu Plan?

  • August 4, 2025
  • 5 replies
  • 93 views

Choul

I want to remove the Edu plan of my account so that my friends (which aren’t students) can access the figma file :( I dont know how to send a ticket so I come here for help :(( 

5 replies

Gayani_S
Figmate
  • Community Support
  • August 6, 2025

Hey ​@Choul, thanks for reaching out! While there isn't currently a user-facing way to downgrade from the Education plan yourself, I’ve gone ahead and opened a ticket with our support team on your behalf. Your ticket number is #1462193, for reference, and they’ll be in touch shortly to help you out.

Let me know if there's anything else I can do in the meantime!


hamerc.id
  • New Member
  • September 3, 2025

I also got the same


Celine_
Figmate
  • Community Support
  • September 4, 2025

Hey ​@hamerc.id , I am working closely with Gayani, happy to help!

I’ve also created a ticket on your behalf for further assistance. For reference, your case number is #1495206.

Please check your inbox (via your Figma email account), thank you!


Alnuaimi
  • New Member
  • February 19, 2026

Same with me i dont know how to make a ticket


djv
Figmate
  • Community Support
  • February 19, 2026

Hi ​@Alnuaimi, thanks for chiming in here! 

I’m Denise from the Community team as well. I’ve created ticket #1755366 on your behalf to get you in touch with support. 

Please check your email inbox to provide the team with additional context. They will review and be in touch soon.