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Choul
New Member
August 4, 2025
Question

How to remove Edu Plan?

  • August 4, 2025
  • 7 replies
  • 206 views

I want to remove the Edu plan of my account so that my friends (which aren’t students) can access the figma file :( I dont know how to send a ticket so I come here for help :(( 

    This topic has been closed for replies.

    7 replies

    Gayani_S
    Figmate
    Community Support
    August 6, 2025

    Hey ​@Choul, thanks for reaching out! While there isn't currently a user-facing way to downgrade from the Education plan yourself, I’ve gone ahead and opened a ticket with our support team on your behalf. Your ticket number is #1462193, for reference, and they’ll be in touch shortly to help you out.

    Let me know if there's anything else I can do in the meantime!

    hamerc.id
    New Member
    September 3, 2025

    I also got the same

    Celine_
    Figmate
    Community Support
    September 4, 2025

    Hey ​@hamerc.id , I am working closely with Gayani, happy to help!

    I’ve also created a ticket on your behalf for further assistance. For reference, your case number is #1495206.

    Please check your inbox (via your Figma email account), thank you!

    Alnuaimi
    New Member
    February 19, 2026

    Same with me i dont know how to make a ticket

    djv
    Figmate
    Community Support
    February 19, 2026

    Hi ​@Alnuaimi, thanks for chiming in here! 

    I’m Denise from the Community team as well. I’ve created ticket #1755366 on your behalf to get you in touch with support. 

    Please check your email inbox to provide the team with additional context. They will review and be in touch soon. 

    Maitha Saeed Alghaithi
    New Member
    February 25, 2026

    Hi, i want to remove my education plan aswell, dont know how.

    Gayani_S
    Figmate
    Community Support
    February 25, 2026

    Hey ​@Maitha Saeed Alghaithi! At the moment, there isn’t a self-serve option to remove an Education status directly from your account settings. I’ve gone ahead and created a support ticket for you so the team can help you out.

    Your ticket number is #1764689 for reference. Someone from our Support team will be in touch with you soon to help with the next steps.

    If you have any other questions in the meantime, feel free to share!