I deleted my account yesterday but before doing that i had transferred ownership months ago and the person didn’t accept the transfer. currently they cannot access the files that i worked on due to the deletion of the account, please how do i recover the account?
Answer
How to Recover the Deleted Figma Account
Best answer by Celine_
Hey
Unfortunately, deleting your account cannot be undone. All of your personal data and Figma files are also permanently deleted when your account is deleted.
As much as we'd like to help, it is not possible to restore a deleted account or any files that were in the account. You can find more details in our guide: Delete your account.
For reference, our data deletion and privacy policies are outlined here:
Just to double-check: please make sure it was the account you deleted, and not a team. If a team was deleted, the team owner or an admin can restore it using the restoration link included in the confirmation email sent at the time of deletion. More information on how to restore a deleted team in this guide.
Because this involves account-specific data, only our support team can review the details and confirm whether anything is recoverable. I’ve sent you a DM with the next steps so you can reach them securely. Please take a look when you can, they’re the best equipped to advise on what may still be possible.
Hey
Unfortunately, deleting your account cannot be undone. All of your personal data and Figma files are also permanently deleted when your account is deleted.
As much as we'd like to help, it is not possible to restore a deleted account or any files that were in the account. You can find more details in our guide: Delete your account.
For reference, our data deletion and privacy policies are outlined here:
Just to double-check: please make sure it was the account you deleted, and not a team. If a team was deleted, the team owner or an admin can restore it using the restoration link included in the confirmation email sent at the time of deletion. More information on how to restore a deleted team in this guide.
Because this involves account-specific data, only our support team can review the details and confirm whether anything is recoverable. I’ve sent you a DM with the next steps so you can reach them securely. Please take a look when you can, they’re the best equipped to advise on what may still be possible.
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