I need the image file in the exact file size I set the frame at to upload to a platform successfully.
However, when I export at 1x, the quality is distorted. Exporting at 2x fixes the quality issue, but now I have an image that cannot be uploaded to the platform because it’s twice the size.
Screenshare explanation:
I’ve spent the last 2 hours researching this, but I cannot figure it out 😑
I’m not sure why your experiencing this, n windows I don’t have the same problem.
You can try this, export it in 2x and open it in a simple pic editor and resize it to 50% and see if that helps.
Edit: I also noticed your using Browser, Use the app an d it probably get fixed
Just tried both those suggestions, however neither one worked.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.