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Question

How to handle payment update errors?

  • February 20, 2024
  • 1 reply
  • 271 views

Thanh_Tu_n_Le

Our last attempted charge was unsuccessful. Please update your payment method as soon as possible. File editing will be locked after 3 failed attempts. #payment

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1 reply

djv
Figmate
  • Community Support
  • February 20, 2024

Hey @Thanh_Tu_n_Le, sorry to hear you’re having trouble!

You can learn how to manage your billing details here:

Figma Learn - Help Center

If you continue to have issues, feel free to also reach out to billing support directly via this form.