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Thanh_Tu_n_Le
February 20, 2024
Question

How to handle payment update errors?

Our last attempted charge was unsuccessful. Please update your payment method as soon as possible. File editing will be locked after 3 failed attempts. #payment

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1 reply

djv
Figmate
Community Support
February 20, 2024

Hey @Thanh_Tu_n_Le, sorry to hear you’re having trouble!

You can learn how to manage your billing details here:

Figma Learn - Help Center

If you continue to have issues, feel free to also reach out to billing support directly via this form.