Question

How to fix Prototype crashes (Desktop and Mobile)?

Forum|Forum|5 years ago
March 2, 2021
15 replies
6252 views

Hi people!

I’m building a prototype for mobile (iPhone 11 Pro) with about 45 screens without using any plugin and only Google Fonts and it has been crashing the browser every time I test it. Sometimes it refresh the entire prototype and other just gives me a gray screen of death. In Safari and Chrome desktop and mobile I also get the message of running out of memory.

I’ve tested this in:

MacBook Pro 16" 2020 with 32GB Ram (Safari and Chrome - Big Sur and Catalina)
iPhone 12 Pro Max
iPhone 7
Samsung S10

Any ideas on where to look to fix this?

Thanks!
L

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Paula_Mourad

New Participant

I’m having the same issue. I’m working with the app instead of browsers. When I’m in design mode I have no issues. However, when I go into prototype mode, the screen starts blinking and when I get to interact with the prototype everything gets really slow. Sometimes I get a little icon that’s a sad face and I have to either restart Figma or my computer.

Joanne_Huang

@Andrew_Chan I need your help to fix mine as well. It keeps crashing in prototype mode, both app and web view. I will send you the view link via email [achan@figma.com]

Wanda_Perkins

I am having the same issue.

Michelle6

New Participant

The prototypes crash on the mobile browser (safari) and the Figma mobile app. This has been happening for a while. Looking forward to a quick fix. Thanks.

ASMAT_ULLAH

Hi I am having the same issue of Prototype crashes the Figma as i click on prototype. I have adjusted the frames and any layer outside of the frames. Any solution please?

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