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I created a free account to try Figma Make and I love it. In the last 8 days I did a really useful application and I want to create a corporate account to continue development, Several days ago I sent multiple requests to Figma Sales to contact me but of course nobody bothered to call me. I am not sure if they are alive?

I do not want to use my personal account but at the same time I don't want to recreate the same stuff what I already did. Every day when tokens reset I add new and new features and it works great but I have not idea how to use my current code and start in on a corporate account.

 

Any ideas?

Hi ​@Barmaley — welcome to the Figma Forum, and I’m really glad we connected here. It’s awesome to hear how much you’ve already accomplished with Figma Make — sounds like you’ve been making great use of it! 🙌🏻

I checked for any existing requests tied to the email on your account but wasn’t able to locate a match. To help move things along, I’ve gone ahead and opened a case on your behalf so our support team can follow up directly and make sure you’re set up with the right plan for your needs.

Please keep an eye on the email linked to your Figma Forum account for updates. Your case number is: 1458042.

In the meantime, this Figma Learn article might also be helpful as you plan your next steps: Upgrade or downgrade your plan.

Appreciate your patience while we get this sorted — and thanks again for building with us.

Tom, Thank you very much for your response and creating a case. I want to start with Figma Make ASAP. I would like to learn about support which Figma team provide to paid customers. As far as I could find the only way to get tech support is via email. How fast can I expect a response on average?  Does Figma have plans to add a life support?

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