I had this project and it just suddenly dissapered from my file and after a while I found it in trash when trying to restore it, it asked me to upgrade my plan to profesional but I couldn’t because I can’t afford the package is their any way that I can restore the project?
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Hi
I understand that when you try to restore your file from the trash, you're being prompted to upgrade.
There are a few requirements for restoring a file, and it seems you may have reached the three-file limit of your free Starter plan.
Please try moving your existing file(s) to Drafts so you don't exceed the file limit, and then attempt to restore the file again.
If you're still unable to restore your file, please check the following requirements too:
- You need to have edit access to the original file and the project it belongs to.
- The original project and team must still exist.
If you do not meet these requirements, you might consider duplicating the file from the trash to your Drafts.
For more details, please consult our Help Center article here: Delete and restore files
I hope this clarifies things. Thanks again for reaching out.
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