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Jahnvi
August 21, 2024
Solved

How can I decline a figma invoice and generate new one

Figma generated invoice for aug month with 4 seats but I want 2 seats only, is there a way I can decline this invoice and generate a new one with 2 seats?

P.S. - I tried editing seats in member and made it 2 but it is showing in next month

please help if anyone has face similar issue and solved it. Below attaching screenshot for reference

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Celine_
Celine_Solution
Community Support
August 21, 2024

Hey @Jahnvi , welcome to the community and sorry to hear you are having billing issues.
Our support team can assist you directly for your invoice issue, please reach out to them directly by filling out this form:
https://help.figma.com/hc/en-us/requests/new
Thank you!

1 reply

Celine_
Figmate
Celine_Solution
Community Support
August 21, 2024

Hey @Jahnvi , welcome to the community and sorry to hear you are having billing issues.
Our support team can assist you directly for your invoice issue, please reach out to them directly by filling out this form:
https://help.figma.com/hc/en-us/requests/new
Thank you!