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Question

How can I connect to the creator if his/her Figma profile is broken?

  • May 22, 2025
  • 1 reply
  • 15 views

Minh Hien

Hi, last year I bought a design from the Figma Community and now I want to connect to the creator. However, his/her Figma profile url is broken. I can’t find his/her works any more on Figma.

1 reply

Celine_
Figmate
  • Community Support
  • 4027 replies
  • May 22, 2025

Hey Minh, 

Thanks for reaching out! If you purchased or duplicated the file / design from the Figma Community, you might be able to reach out to the creator directly through the original Community page. Sometimes creators leave contact info or links there.

For example a UI Kit file in the Figma Community:

 

Still, if the profile and file are no longer available, the creator may have removed their content or deactivated their account, so their details might no longer be accessible. Hope this clarifies!