Hi Figma team,
Earlier today, my team accidentally purchased the DEV subscription with annual billing, but what we actually need is Full Access, not just an additional DEV seat.
Is there any way to change the subscription to Full Access instead? We’re happy to cover any additional cost related to the price difference between roles.
I’d really appreciate your help with this
Hi
We’re not able to assist with account management or billing here on the forum, but I took a look at the Figma account associated with your forum account. I can see that you’ve already reached out to support directly on Ticket #1379847.
Please continue working with the support team directly via email.
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