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I am experiencing an issue when trying to load a library shared (be me) for my team. I am repeatedly adding this library under Assets, but still can’t use this. Is there smth I don’t understand? Does this workflow work for you?

 

 

Hi ​@maria51 ,

 

Thanks for reaching out! Could you try the troubleshooting below?

  • Close any Figma tabs you're not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still continues, can you also try “Repair component connections” via actions menu? 

 

I hope it helps, but if the issue still continues, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don't worry, inviting us to view your file won't impact your billing.

 

Thanks!
Toku

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