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Question

Hello Initially I bought 1 seat only, and I was shocked I was billed for 2 seats, I need to make a refund!

  • November 4, 2024
  • 4 replies
  • 27 views

bytesquad.tech

This is my ticket number, It’s been days no one is answering

This topic has been closed for replies.

4 replies

bytesquad.tech

I just checked, and I think I might need one more seat. Would it be possible to request a $15 refund?


Celine_
Figmate
  • Community Support
  • 4037 replies
  • November 4, 2024

Hi there! Thanks for reaching out to the community.
I have escalated your ticket from today to our support team. (For your reference, your ticket number is #1166901). Thanks for your patience in the meantime 🙏


bytesquad.tech

Hi, I’m having some issues with it, but I think I’ll manage for this month. Don’t worry about it. Thanks for checking in!


Celine_
Figmate
  • Community Support
  • 4037 replies
  • November 5, 2024

Ok, thanks for letting me know! Feel free to reach out to us if you having issues 🙂