Hello Initially I bought 1 seat only, and I was shocked I was billed for 2 seats, I need to make a refund!

I just checked, and I think I might need one more seat. Would it be possible to request a $15 refund?

Hi there! Thanks for reaching out to the community.
I have escalated your ticket from today to our support team. (For your reference, your ticket number is #1166901). Thanks for your patience in the meantime 🙏

Hi, I’m having some issues with it, but I think I’ll manage for this month. Don’t worry about it. Thanks for checking in!

Ok, thanks for letting me know! Feel free to reach out to us if you having issues 🙂