Skip to main content
Question

Has anyone had new issues and changes around Access Permissions?

  • October 24, 2025
  • 1 reply
  • 23 views

laurel.ch

I am the admin and sole Full Seat in an enterprise/company account. Lately I feel like Figma changed the way they do permissions but I can’t put my finger on it. I saw a thread where people reported users getting 3-day access when they request an upgrade (I am truly shocked -- that is a huge security and file integrity risk). I don’t think I’ve come across that yet but I’m very stressed at the prospect.

 

Today’s weird details:

Someone I’ve never heard of in my company requested to edit a file, and I clicked DENY (I’m the only designers and closely guard the files). In fact I don’t remember anyone ever requesting to edit a file, and I’ve gotten TWO edit requests this week. 

I went into admin to double check, and there was this guy listed with a FULL SEAT. I hovered over it and it said he was manually approved by me just before! I had to change his access to Collab (the only files I’ve allowed people to edit are FigJam files).  

I’m not going pretend it couldn’t have been user error, but I honestly think it was Figma. I was so specific in clicking “Deny” because it was the second time this happened this week, and I was so weirded out by the request from someone I’ve never heard of.

The whole thing went down very weird and felt sus. I also am not sure if enterprise accounts already come with 2 Full Seats, so I need to reach out and see if I was billed for this erroneously assigned seat.

 

TL;DR: Did Figma change things and allow people to request to be Editors? Or request upgrades? 

In the past Figma has only ever ask me to approve someone as a Viewer. For developers, I manually changed their seat in the Admin settings.

1 reply

ksn
Figmate
  • Community Support
  • 2041 replies
  • October 27, 2025

Hey ​@laurel.ch - FIRST: I saw your post in another thread before seeing this one. I moved my response from there over to here, since you own this one independently, and is newer.

 

I want to acknowledge your concern; I would be concerned as well, and I want to have this checked internally, because this does seem like there’s a piece of info missing here. Not quite sure where exactly, but I think important.

 

I’m not going pretend it couldn’t have been user error, but I honestly think it was Figma. I was so specific in clicking “Deny” because it was the second time this week, and I was so weirded out by the request from someone I’ve never heard of.

The whole thing went down very weird and felt sus. 

Did Figma change things and allow people to ask to be Editors? In the past it has only ever ask me to approve someone as a Viewer. Then I would have to go and change their seat to Dev or Collab or whatever. 

 

We have an option for viewers to be able to request edit access for a file -- see page here. Perhaps this is where the requests are coming from? 

The one part I want looked into is the full seat approval that you don’t recall doing.

Can you do a quick ticket file on this page? I can get you escalated to someone on our support team that can help in these situations. I believe they will be able to give you a better summary of what happened for that seat. While it could have been user error, I think it would help address your concerns (and give you better visibility for the future). Let me know when you’ve done this.