Hey @Lisa_McCaffrey ,

Is it happening on browser, desktop app or both?

If it only happens on desktop app, please try to clear out the cache by following these steps in this article.

Please also please also check the following:

• 
  

  Figma is built using WebGL. You will need to have this enabled to use Figma. You can check if your browser has this installed and enabled, by visiting this website: https://webglreport.com/ . Learn more in our Configure your browser for Figma article.

  
  


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  If you have a firewall or VPN enabled could you test disabling these and check if the issue stops? Usually this happens because of network problem.

  
  

Is the issue still occurs, I suggest you to reach out to the support team and please mention the steps you have done by filling this form: here

Our technical specialist can investigate it further. Please make use to use your Figma email account. Thank you!