My Free Education Plan cgot cancelled without any warning. I emailed the request to fix it on May 1 and still hasn’t got any answer. How long does it take to get a response. I’m having a lot of trouble becuase of that.
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Hi @Tamara_English_Tutor, Thank you for reaching out about your education plan and bringing this to our attention. I can totally understand your frustration.
I’ve checked on your ticket (ticket#: 990204) in our system, and I can see that our support team is already working on it. While I can’t give you an exact time when they’ll reach out, I’ll make sure to pass on your message to them to let them know.
We really appreciate your patience while we sort this out.
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