Font Installer/ Figma Agent Issue

Forum|Forum|1 year ago
April 24, 2025
37 replies
7358 views

Hi everyone,

I use Figma on the web, my macOS version is Sequoia 15.4.1. I have installed the Figma Agent and it said I can use local fonts on the web, but this is not working. I tried everything from clearing cache, restarting computer, refreshing page but Figma still doesn’t show the fonts under “Installed by You”. I also have the latest google chrome version. I can’t see the fonts in an existing Figma project and also not if I create a new file. Other programs on my mac like Adobe Illustrator show all fonts without an issue.

Any solutions? Thank You!

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Julija4Author

New Participant

[…] but Figma still doesn’t show the fonts under “Installed by You”.

Are installed fonts listed under "All fonts" in the Figma font picker?

Unfortunately not.

julijacreates.com

djv

Community Support

Hey All, sorry for the delayed reply!

Can you confirm that the fonts you’ve installed are also validated?

If you’re unsure, this Apple article may help: Install and validate fonts in Font Book on Mac - Apple Support

Julija4Author

New Participant

Hey All, sorry for the delayed reply!

Can you confirm that the fonts you’ve installed are also validated?

If you’re unsure, this Apple article may help: Install and validate fonts in Font Book on Mac - Apple Support

Validated ✅ I also restarted the mac. The issue remains.

julijacreates.com

djv

Community Support

Thanks for confirming, @Julija4!

We’ve created ticket #1342061 on your behalf to have our support team take a deeper dive into this issue. Someone will review and be in touch soon.

Julija4Author

New Participant

Thanks for confirming, @Julija4!

We’ve created ticket #1342061 on your behalf to have our support team take a deeper dive into this issue. Someone will review and be in touch soon.

Thank You! Just letting you know, that I just installed the Figma desktop version and the fonts are showing. So they are only not showing in the web version.

julijacreates.com

djv

Community Support

Noted - thanks, @Julija4!

This bug definitely seems to be only occurring for users when using the browser; I’ll note the same on your ticket.

Glad to hear you can see your fonts on the desktop app though. Feel free to use the desktop app to access you fonts as expected, while we have support take a closer look.

JennSev

New Member

I am having this same issue. Following this thread in hopes of an update.

Julija4Author

New Participant

As for today, all of my fonts are finally showing on the Figma web version. It was probably a bug on Figmas side and got fixed by the support team after I answered their email. But I don’t know how they fixed it. Maybe someone from support can elaborate on what the issue was and how other users can fix it too.

julijacreates.com