Mohammed_Sufiyan

Question

File is not syncing after image added, Invalid thumbnail error

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Hy team, When I’ve added an image file to Figma, sync is not working. Once I’ve copied and pasted the image to another file, it shows showing Invalid thumbnail error. I’ve closed and reopened the unsaved file, apart from the image thumbnail every other thing was up to date. Just the image file was missing, there was no thumbnail. Has anyone else faced this before or has any help?

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Mohammed_SufiyanAuthor

PS It is not a network error. And I’ve tried re-starting the laptop.

New Member

It seems something wrong with Figma atm. There’s a lot the same issues now

same here, i cant work now

Community Support

Hey there, we are currently experiencing a service disruption. Our team is on it and will be providing updates via http://status.figma.com.

Francesca_Del_Rosario

Yes, Figma doesn’t work! It gave me the same error

Former Community Manager

Yeah this is expected in the current state. We’re actively investigating this and hope to get this resolved as soon as possible.

same issue