Hi Figma Community,
I recently tried to redeem a Figma offer, but I received the message: “Verification Limit Exceeded.” I haven’t used this offer before, and I’m not sure why this message appeared.
Could someone kindly guide me on how to resolve this issue or safely try the offer again? Any official steps or tips would be greatly appreciated.
Thank you in advance for your help!
Hi Figma Support / Community,
I just wanted to follow up regarding my previous message about the “Verification Limit Exceeded” issue while trying to redeem a Figma offer. I haven’t used this offer before, and I’m unsure why this message appeared.
Could someone kindly assist me or provide the official steps to resolve this issue? I would really appreciate any guidance.
Thank you very much for your time and support!
Hey
Since the verification process for higher education students is fully managed by our partner, SheerID, the best next step would be to reach out to their support team directly. You can contact them here: https://support.sheerid.com/en-US/help-center?. They’ll be able to look into the issue and help resolve the error.
Let me know if there is anything else I can help with!
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