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Desktop app 116.15.15 on Windows 11.


Clicking on elements within a project randomly causes the project to reload/refresh. Is this a known issue? It’s a daily occurrence on my files.


Notes:



  • These files are not linked to libraries.

  • These files are not collaborative, only I’m working on them

  • These files are low memory use


Any help would be appreciated, thank you.

Hey @Olly_the_Designer, sorry to hear this is happening!


We’re not aware of any ongoing bugs similar to what you’ve described. Are you able to share your file with us? https://help.figma.com/hc/en-us/requests/new


Please use your Figma account email, include a link to the file(s), and share with support-share@figma.com, so our team can take a closer look.

Hi guys,

I just found a fix to that black screen issue.

This is for Windows users:

You need to explicitly set the external graphics card for Figma.



  1. Press the Windows key and type “Graphics Settings”

  2. Under “Custom options for apps” you must browse the exe file for Figma. I’m sharing the path on my PC, it will vary for you as per your username: C:\Users\Khushi\AppData\Local\Figma\app-124.5.5

  3. After browsing the Figma exe, set it to High Performance mode. This option will tell windows to always use your dedicated graphics card for Figma.


Note: This might consume additional battery when you are not plugged in because you are always opting to use GPU when Figma is running.

Hope this helps.

There’s another finding, it’s happening when the computer runs out of memory. So, do check in the task manager whenever this happens and kill all those unnecessary apps that are consuming RAM.

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